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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Error: The XML file your specified can not be read. Contact your Polycom Hosted Server Administrator.

 

Phone Details:

Software Version: 5.6.0.17325

S/N: 0004f2cf9f85

Updater: 5.8.0.19248

 

There was not an actual solution posted here: https://community.polycom.com/t5/VoIP-SIP-Phones/VVX-600-Error-when-using-web-interface-to-Software-...

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Darlene 

 

the issue with the hosted server should now be fixed.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello @Darlene 

 

Welcome to the Poly community.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


We had literally the same post >here< yesterday. We are looking into fixing this.

 

As a workaround setup a local provisioning server.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi SteffenBaierUK,

 

I didn't see that post, only the one I referenced: https://community.polycom.com/t5/VoIP-SIP-Phones/VVX-600-Error-when-using-web-interface-to-Software-....

 

Will wait for notice of fix.

 

 

HP Recommended

Hello @Darlene 

 

the issue with the hosted server should now be fixed.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.