• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

In a previous topic: http://community.polycom.com/t5/VoIP/VVX-500-Adding-Ringtones/td-p/18624

 

The answer was answered with a solution that DID NOT answer the question!!!

Excerpt:

"Hi all,

I think I an just a little slow here so ideas would be appreciated... I am trying to upload a couple ringtones to my VVX 500 over the web interface in the Ringtones / Custom audio files section. I am using a standard .wav file.  It is pretty small (900K).  When I choose it from my computer using the interface and it tries to upload, I get the following message: The audio file storage limit has been exceeded.  I have nothing else stored on the phone.  Is this file too big?  I cannot find the available memory space."

 

We have deployed the VVX500's running 5.4.2.2834 software.

The ringtones that are avaliable for use are the standard polycom ringtones and the mystery ringtone.

  1. Silent
  2. Low Trill
  3. Low Double Trill
  4. Medium Trill
  5. Medium Double Trill
  6. High Trill
  7. High Double Trill
  8. Highest Trill
  9. Highest Double Trill
  10. Beeble
  11. TripletRingback-style
  12. Low Trill Precedence
  13. Ring Splash
  14. <SystemRing.wav>
  15. <SystemRing.wav>
  16. <SystemRing.wav>
  17. <SystemRing.wav>
  18. <SystemRing.wav>
  19. <SystemRing.wav>
  20. <SystemRing.wav>
  21. <SystemRing.wav>
  22. <SystemRing.wav>
  23. <SystemRing.wav>
  24. <SystemRing.wav>
  25. <SystemRing.wav>

I have not seen where this <SystemRing.wav> is coming from and its all the same sound! Please help!

1 REPLY 1
HP Recommended

Hello ErikMevis,

welcome to the Polycom Community.

You cannot remove this tone and the FAQ mentioned limitations posted in the topic you found are still applicable.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.