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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: VVX1500 video call issues
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04-17-2013 09:42 AM
Hi Steffen,
I also have vidoe issues with VVX1500. I have 2 units for demo. I am using Asterisk Elastix 1.6. I placed voice calls from one VVX1500 to another VVX1500, after the voice call established then i want to make video call but the video symbol on the VVX1500 is grey color (not enabled). I check the video setting on VVX 1500 already enabled. What is caused this problem?
Thnaks.
Sinjo
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Accepted Solutions
04-17-2013 10:31 AM
Hello Sinjo,
I have moved this from the originally replied post as it is a completely different issue and handset.
Does you sip.conf contain:
videosupport=yes allow=h264
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-17-2013 10:31 AM
Hello Sinjo,
I have moved this from the originally replied post as it is a completely different issue and handset.
Does you sip.conf contain:
videosupport=yes allow=h264
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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