Solved: Re: VVX series - Lync Contact Group issue

filzah · ‎07-05-2015

Hi,

I found a similar thread about distributions lists in contacts shown as empty groups:
http://community.polycom.com/t5/VoIP/VVX-600-with-UCS-5-1-1-Lync-Contact-Group-issue/m-p/61009/highl...

I noticed the same behaviour on fw 5.3.0 and even on 5.4.0 on VVX series.

Can you confirm that this is working as intended so we can inform our customer accordingly?

Thanks.

SteffenBaierUK · ‎07-06-2015

Hello Filzah and adbl,

welcome to the Polycom Community.

I had already reached out directly to Filzah as we currently do not support this feature.

@ adbl

due NDA we cannot discuss future roadmap in this public community and you need to work with your Polycom reseller to be put into touch with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

adbl · ‎07-06-2015

At the very least, it should not display the distribution lists as groups if they aren't supported.

Hopefully this feature is on the roadmap. It works fine on LPE devices

SteffenBaierUK · ‎07-06-2015

Hello Filzah and adbl,

welcome to the Polycom Community.

I had already reached out directly to Filzah as we currently do not support this feature.

@ adbl

due NDA we cannot discuss future roadmap in this public community and you need to work with your Polycom reseller to be put into touch with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's