Hello @alexxst ,
Welcome to the Poly Community.
A good starting point would be to explain if you are using the Poly UC Software and/or the Poly ObiHai software as the answer may depend on this.
If Poly UC Software simply download >this< and unzip and import via the Web Interface Utilities > Import & Export Configuration > Import Configuration
.
As we do not know the currently used software version please check the Admin Guide >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
