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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Can VVX Color Epansion Module be used with UC sofware 5.0 and above?  So far I was only able to use it with 4.1.6.  If I install any version of 5.X the Color Module does not boot, settings like back image are not available in web interface.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello AlexT-VA,

welcome to the Polycom Community.

Support for the add on modules was only added in the latest UCS 4.1.6

 

The UCS 5.0.x range has currently no support for the add on modules. This will be added at a later point.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello AlexT-VA,

welcome to the Polycom Community.

Support for the add on modules was only added in the latest UCS 4.1.6

 

The UCS 5.0.x range has currently no support for the add on modules. This will be added at a later point.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Any ideas when?  Life without BToE is not fun.

 

HP Recommended

Hello AlexT-VA,

 

I am unable to comment on unreleased software versions or planned release dates.

 

Please work with your Polycom reseller as they can bring you in touch with a Polycom sales engineer.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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