• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I use the dial pad shortcuts often of holding 0,1,3 to reboot phone or 1,5,9 to upload logs to my provisioning server.

 

Problem is, they only sometimes work. They seem to work more often directly after a config reload or a restart, and less frequently the longer the phone has been on for.

 

Any ideas as to what might cause this?

 

Running SIP load 5.0.2

1 REPLY 1
HP Recommended

Further testing has revealed this is also happening on a VVX 400 with a SIP load in the v4 series

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.