Hello mezamesa,
welcome to the Polycom Community.
Firstly you should really upgrade to a currently supported software. This is at present UC Software 5.5.1 or UC Software 5.4.5
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
After this you can use up.idleStateView="1"
Once you make a call after around 40 Seconds the phone will return to the home view. You can use the up.idleTimeout to shorten this but it will affect how quick the phone comes out of a menu.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
