I am using the VVX 500 and 600 in a Broadsoft environment. When the 500 or 600 are brought out of Power Saving mode, their BLF appearances are missing. I have verified that the BLF URI is still provisioned in the configuration file on the server, and all I have to do to get the back is restart the phone. Of course that is a huge inconvenience for our customers. I ran a protocol analyzer on a phone that was in power save mode, and I can see the subscribe messages being sent to the server. However, I only watched for 4 hours. Is there a timer that stops the subscribe messages after a certain amount of time?
Hi, please could you tell me which software revision you are using. We are currently checking BLF in a similar context, I'm gonna ask for further tests for your case.
Could you confirm the following scenario :
- a VVX500 has a line registered and monitored using BLF
- another phone is monitoring VVX500' line
- when VVX500 issues/receives a call the state on monitoring phone is properly changing
- after vvx500 turned into power saving mode any call issued/received by VVX500 are no more reflected by the state of line on monitoring phone.
Am I right ?
Thanks.
Regards.