Re: VVX 411 vs VVX410; VVX501 vs VV500

LyncBlues · ‎04-21-2016

What is the difference between the VVX411 vs 410 and the VVX 501 vs the VVX500?

If there is a CPU/memory upgrade what are the specs for each model?

I need this information in order to help me make a decision on which model I will be deploying.

Thank you

SteffenBaierUK · ‎04-21-2016

Hello LyncBlues,

welcome to the Polycom Community.

Its a simple Hardware Refresh or VVX Portfolio Technology Refresh:

Adds a single USB port to VVX 401 & VVX 411
Processor and Memory performance upgrades
Extends lifecycle and investment protection

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

LyncBlues · ‎04-21-2016

Thank you for the quick reply.

Do you have the actual specifications for the CPU and memory for the models?

ClaudioVillagra · ‎10-21-2016

I'm trying to provisioning a VVX411 with Ringcentral

They do not have the especific setup files, the 410 files should work ?

qcat · ‎01-13-2017

Does anyone know the actually specs for the Processor and Memory between the two phones? It's hard to guage if it's worth upgrading if you don't have actual information to compare. Just saying it's better could mean it's 1% better or twice as fast? I find it extreamly suspcious that I can't seem to find this information anywhere.

SteffenBaierUK · ‎01-15-2017

Hello qcat,

welcome to the Polycom Community.

You simply wont be able to purchase the "old" versions anymore as we soon stop manufacturing these.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

boe · ‎01-27-2017

Hello,

I'm thinking about getting the 411 if that is the newest model (as our standard desk unit). Are there any special instructions for connecting a plantronics BT headset? Are there specific models that do or do not work? Do I need a lifting mechanism?

SteffenBaierUK · ‎01-27-2017

Hello boe,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 19, 2011 Question: What type of Headset's and cables are compatible with my Phone?

Resolution: Please check => here <=

We support EHS headsets so no lifter required.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's