Hello Louis,
I just discovered this unanswered post whilst looking at some of your older posts.
The community's VoIP => FAQ <= contains this post here:
Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference
Resolution: Please check => here <=
Above explains how to use the phone's log to troubleshoot digitmap issues. You should start by comparing a phone running UCS 5.0.0 and one UCS 5.0.1 and see what match is found.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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If official support is required please check how to phone or open a case here
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The title Poly Employee & Community Manager is a community setting and
does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
