VVX 310 truncated Label - Same number of caracters

SOLVED
sebININ
Occasional Visitor

VVX 310 truncated Label - Same number of caracters

Hello,

 

Looking at the Community I have find out that on VVX310 the name are truncated automatically without the possibility to get this change:

http://community.polycom.com/t5/VoIP/VVX-310-Screen-Display-truncated/td-p/68532

 

However, my issue is with the following nomenclature:

xxxxx-yyyyyy for example AAAAA-000000

 

If I setup two labels with the following:

AAAAA-100001

MMMMM-100001

 

The first one will not be truncated whereas the second one will be, but we have the same number of caracters.

 

Does it means that it is limited to the number of Pixels but not the number of Caracters ? Is it a display limitation that will never be changed ?

The idea behind this is a consistency in the Label name that we try to implement but because of this we will need to certainly change the phones label of several phones. (I want to be sure before starting the process)

 

Thanks,

Seb

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 310 truncated Label - Same number of caracters

Hello Seb,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Dec 1, 2014 Question: What are the restrictions on characters I can use for a Line Label?

Resolution: Please check => here <=

 

The above should outline this in more detail but also depends on the characters width.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 310 truncated Label - Same number of caracters

Hello Seb,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Dec 1, 2014 Question: What are the restrictions on characters I can use for a Line Label?

Resolution: Please check => here <=

 

The above should outline this in more detail but also depends on the characters width.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2