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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-04-2013 09:43 AM

HP Recommended

Hi

   We are trying to register a VVX 1500 to Lync 2013 on premises.

We followed all the steps as mentioned to configure the Lync.cfg file including import of the root certificate,imported the same onto the phone,but the phone is not getting registered to the Lync server.

The firmware ver is 4.0.1

 

Can someone suggest how to solve the issue?

1 REPLY 1

‎11-04-2013 10:35 AM

HP Recommended

Hello Sujoy,

welcome to the Polycom Community.

 

LYNC 2013 is not supported in UCS 4.0.x range.

 

UCS 4.1.0 added LYNC 2013 support but not for the VVX1500.

 

UCS 5.0.0 or is required for LYNC 2013 if used with a VVX1500


The community's VoIP FAQ contains this post here:

 

Dec 6, 2011 Question: What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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