I am using Asterisk with Polycom VVX 1500 and IP 335
When call from VVX 1500 to IP 335 voice getting noisy
if i diable video on VVX 1500 Then i am getting clear Voice
Please advice how to make Video and non video (only voice call) from VVX 1500 with out diableing video for each call
I have tried to get support from India Number ,which is given by Singapore service desk ,but not one responding ,Singaore service desk said clearely need take support from India ,Can you advice how to get help on this issue
could I kindly ask you to follow up your older post's => here <= here as without feedback other users are unaware if the responses provided helped addressed your issues.
In order for your VVX / SPIP issu the VVX for example was sold to you via Velocis System Pvt. Ltd.
You will need to contact that partner in order for them to raise a support ticket for yourself.
The above company can be found via a google search and have various offices within India.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
If official support is required please check how to phone or open a case here----------------