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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi ,

 

 I am using Asterisk with Polycom VVX 1500 and IP 335 

 

When call from VVX 1500 to IP 335  voice getting noisy

 

if i diable video on VVX 1500 Then i am getting clear Voice

 

Please advice  how to make Video and non video (only voice call) from VVX 1500 with out diableing video for each call

 

With Regards

 

N.Prakash

2 REPLIES 2
HP Recommended

Hi ,

 

 I have tried to get support from India Number ,which is given by Singapore service desk ,but not one responding ,Singaore service desk said clearely need take support from India ,Can you advice how to get help on this issue

HP Recommended

Hello Tevatel,

could I kindly ask you to follow up your older post's => here <= here as without feedback other users are unaware if the responses provided helped addressed your issues.

 

In order for your VVX / SPIP issu the VVX for example was sold to you via Velocis System Pvt. Ltd.

 

You will need to contact that partner in order for them to raise a support ticket for yourself.

 

The above company can be found via a google search and have various offices within India.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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