• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

We have VVX 1500 With Firmware 3.3.4

when more BLF added to the user, it won't pop up 'More'  button

 

i also have a vvx1500 with 4.0.2, which is working fine

 

i am wondering if it is configuration, that we can enable to have more button on vvx1500 with old firmware

1 REPLY 1
HP Recommended

Hello AmcomIPTel,

 

the VVX1500 has certain limitations in regards to the BLF.

 

It does not support Enhanced BLF (eBLF) or Static BLF (sBLF).

 

UCS 3.3.2 is a rather old software and you should test against UCS 3.3.5 if you want to stay on this older version.

 

The UCS 4.0.4 release notes mention:

 

76123 All the buddies added on the phone are now displayed on the phone's home screen by pressing the More soft key (applies to VVX 1500).

 

In order to cross check any issues you should work with your Polycom reseller and/or Polycom support.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.