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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-05-2022 01:48 PM

HP Recommended

Just now discovering the USB Passthrough software and successfully tested it.  I always knew there was a USB feature for audio - but didn't know that by using the Passthrough application it would also let you grab the camera as well.  To me, this means our huddle rooms can support a wide variety of meeting ecosystems - and not just Teams and selected Zoom meetings.  

 

Would this work with a Trio paired with a Group Series in Trio Mode?  Or only Trio's paired with Visual Plus's?  

 

I had a hard time finding the download and old documentation referenced sites that were no longer in existence.  

 

Trio 8800 | Poly, formerly Plantronics & Polycom is where it is currently.  And the version is relatively new as of May, 2022.  Look for "Poly Trio Pass-through For Windows 10"

 

Is it possible there's an MSI option for easier distribution to clients?  Also, the PDF release notes are blank.  

1 REPLY 1

‎07-05-2022 02:29 PM

HP Recommended

Hello @Adam_in_DC 

 

This was stuck in the Spam filter and had to be released manually

 

I have reported the blank release notes to our documentation team.

 

The Pass Through app will work with a Poly Trio 8500 or Trio 8800 with either a Visual+ or a VisualPro.

 

I am not aware of any specific MSI options and if you require an official statement please open a support ticket.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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