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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

I'm working with VVX-300 / 301 with UCS 5.4.4 and I try to configure the phones for a specific timezone, but it always displays time in the NTP server timezone.

 

I have tried these parameters in the config files but without any results, whereas while doing it through phone web interface, it works well. 

 

what is wrong in my syntax ?

(i already check on other posts but did not find solution)

 

 

<device
device.set="1"
device.sntp.gmtOffsetcityID="83"
/>
<tcpIpApp.sntp
tcpIpApp.sntp.resyncPeriod="86400"
tcpIpApp.sntp.address="192.1.1.2"
tcpIpApp.sntp.address.overrideDHCP="1"
tcpIpApp.sntp.gmtOffset="3600"
tcpIpApp.sntp.gmtOffset.overrideDHCP="1"
tcpIpApp.sntp.gmtOffsetcityID="83"
/>

 

thanks !

best regards

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Kakiman,

welcome back to the Polycom Community.

Any Device parameter also needs to have the relevant set parameter.

 

Can you try and add:

 

device.sntp.gmtOffsetcityID.set="1"

The FAQ:

 

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

 

should provide some help.

 

If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello Kakiman,

welcome back to the Polycom Community.

Any Device parameter also needs to have the relevant set parameter.

 

Can you try and add:

 

device.sntp.gmtOffsetcityID.set="1"

The FAQ:

 

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

 

should provide some help.

 

If this fails it would be of interest whe this last worked and the next step then would be to open a service ticket.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

Thanks, it's better like that 🙂

 

regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.