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UC documentation question regarding reg.1.auth.password

neveunc
Occasional Contributor

UC documentation question regarding reg.1.auth.password

On page 87 of the most recent UC documentation is states:

 

You can change the default password using any of the following methods:
• The popup prompt when the phone first registers
• Phone menu
• Web Configuration Utility
• Use the parameter reg.1.auth.password in the template configuration file

 

It this last bullet point correct? I thought reg.1.auth.password  was the password used to authenticate with the SIP and not the phones local admin password.

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: UC documentation question regarding reg.1.auth.password

Hello @neveunc,

 

welcome back to the Polycom Community.
From the FAQ:

 

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

The two FAQ posts outline the correct settings for the password for the phone and the password for the SIP account.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 4
neveunc
Occasional Contributor

Re: UC documentation question regarding reg.1.auth.password

Since the first three items in the bulleted list refer to the phone's administrator password and the fourth to an unrelated SIP line password, I can only conclude that the documentation is in error since reg.1.auth.password has nothing to do with the administrators password.

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: UC documentation question regarding reg.1.auth.password

Hello @neveunc,

 

I am unsure what makes you believe that this paragraph is referring to the Admin Password protecting the menu's.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 4