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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-02-2022 12:56 PM

HP Recommended

Hi Folks,

 

                I have a client that will be using VVX411 phones via Vonage Business. The firmware version is UC Software 5.9.6.3057 and one of the MAC addresses is 48:25:67:26:27:14.

                They are coming from a POTS system that allows them to speed dial via entering a contact ID. Since they have about 30 entries setup I would like to see if they can continue using speed dial with a two-digit ID rather than searching through a contact list on their phones. For example, they might press a certain key, then the two digit ID and the appropriate contact is dialed.

                Since they are using Vonage Business I would need to be able to set this up via the web interface to the phones as opposed to using the Vonage provisioning server.

                Alternately, does Poly (or anybody else) provide dialing software with at least minimal contact management ?

Many thanks for the help,

Denis

 

3 REPLIES 3

‎11-02-2022 02:36 PM

HP Recommended

Hello @Denis F ,

 

Welcome to the Poly Community.

 

From our FAQ:

 

Jan 6, 2012 Question: How can I create a local contact directory/phonebook or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-02-2022 04:53 PM

HP Recommended

Hey Steffen !

 

    Many many thanks for this. Try as I might I could not find this info. I will give this a try as soon as I can.

 

Thanks for your time and help again,

Denis

 

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‎11-10-2022 08:16 PM

HP Recommended

Hi Steffen,

 

    It seems like this solution requires access to the provisioning server ? If so we can't do that since we use Vonage Business as our provider. Is there any way to import contacts into a VVX411 otherwise ?

 

Thanks,

Denis

 

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