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Two digit speed dial for VVX411 ?

Denis F
Occasional Contributor

Two digit speed dial for VVX411 ?

Hi Folks,

 

                I have a client that will be using VVX411 phones via Vonage Business. The firmware version is UC Software 5.9.6.3057 and one of the MAC addresses is 48:25:67:26:27:14.

                They are coming from a POTS system that allows them to speed dial via entering a contact ID. Since they have about 30 entries setup I would like to see if they can continue using speed dial with a two-digit ID rather than searching through a contact list on their phones. For example, they might press a certain key, then the two digit ID and the appropriate contact is dialed.

                Since they are using Vonage Business I would need to be able to set this up via the web interface to the phones as opposed to using the Vonage provisioning server.

                Alternately, does Poly (or anybody else) provide dialing software with at least minimal contact management ?

Many thanks for the help,

Denis

 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Two digit speed dial for VVX411 ?

Hello @Denis F ,

 

Welcome to the Poly Community.

 

From our FAQ:

 

Jan 6, 2012 Question: How can I create a local contact directory/phonebook or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 2 of 4
Denis F
Occasional Contributor

Re: Two digit speed dial for VVX411 ?

Hey Steffen !

 

    Many many thanks for this. Try as I might I could not find this info. I will give this a try as soon as I can.

 

Thanks for your time and help again,

Denis

 

Message 3 of 4
Denis F
Occasional Contributor

Re: Two digit speed dial for VVX411 ?

Hi Steffen,

 

    It seems like this solution requires access to the provisioning server ? If so we can't do that since we use Vonage Business as our provider. Is there any way to import contacts into a VVX411 otherwise ?

 

Thanks,

Denis

 

Message 4 of 4