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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-13-2018 05:02 AM

HP Recommended

Hi Team,

 

We are having issue with some of the Trio's. Trio is currently on 5.5.2 and we have upgraded it to 5.5.4 from RPRM. However after couple of hours, it again going back to 5.5.2 automatically. Not sure what is happening . Any help on that is really apprisiated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2018 06:52 AM

HP Recommended

See:

https://community.polycom.com/t5/Skype-for-Business/RealPresence-Trio-8800-Software-upgrade-problem/...

 

In RPRM search and add "Skype-DeviceUpdates-Disabled" at your global level.

View solution in original post

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1 REPLY 1

‎07-13-2018 06:52 AM

HP Recommended

See:

https://community.polycom.com/t5/Skype-for-Business/RealPresence-Trio-8800-Software-upgrade-problem/...

 

In RPRM search and add "Skype-DeviceUpdates-Disabled" at your global level.

Was this reply helpful? Yes No
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