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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Trio 8800 and visual+
Create an account on the HP Community to personalize your profile and ask a question
10-22-2018 10:29 AM
Hello Polycom,
do you have a guide on how to enter manually a static IP in the Visual+
i can see the trio in DMA
we do not have a DHCP server
the trio software version is 5.7.1.4145
thank you
Eric
Solved! Go to Solution.
Accepted Solutions
10-22-2018 10:45 AM
Hello @Eric Renaud,
welcome back to the Polycom Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Sep 20, 2016 Question:How can I set a manual IP address for the Visual+?
Resolution: Please check the "Setting a Manual IP Address for the Visual+" => here <=
or
Dec 04, 2015 Question:How can I provision the PolycomTrio and/or Visual+?
Resolution: Please check this post => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-22-2018 10:45 AM
Hello @Eric Renaud,
welcome back to the Polycom Community.
Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.
Sep 20, 2016 Question:How can I set a manual IP address for the Visual+?
Resolution: Please check the "Setting a Manual IP Address for the Visual+" => here <=
or
Dec 04, 2015 Question:How can I provision the PolycomTrio and/or Visual+?
Resolution: Please check this post => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community