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Trio 8800 and visual+

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Eric Renaud
Occasional Contributor

Trio 8800 and visual+

Hello Polycom,

do you have a guide on how to enter manually a static IP in the Visual+

i can see the trio in DMA 

we do not have a DHCP server

the trio software version is 5.7.1.4145

thank you

 

Eric

Message 1 of 2
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SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 and visual+

Hello @Eric Renaud,

 

welcome back to the Polycom Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Sep 20, 2016 Question:How can I set a manual IP address for the Visual+?

Resolution: Please check the "Setting a Manual IP Address for the Visual+" => here <=

 

or

 

Dec 04, 2015 Question:How can I provision the PolycomTrio and/or Visual+?

Resolution: Please check this post => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

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Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Trio 8800 and visual+

Hello @Eric Renaud,

 

welcome back to the Polycom Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Sep 20, 2016 Question:How can I set a manual IP address for the Visual+?

Resolution: Please check the "Setting a Manual IP Address for the Visual+" => here <=

 

or

 

Dec 04, 2015 Question:How can I provision the PolycomTrio and/or Visual+?

Resolution: Please check this post => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 2