Trio 8800- Upload custom background on 5.7.1 Rev A...

Aldair · ‎10-11-2018

Hello,

I was wondering if it is possible to change the background on the Trio device with the new software release. I was only able to find information to change the background for the Visual+ with parameter mr.bg.url.

I would like to upload custom logo to the Trio.

Please advise if anyone got this to work somehow.

Thank you,

Aldair

SteffenBaierUK · ‎10-11-2018

Hello @Aldair,

welcome to the Polycom Community.

No this is not possible.If you believe this would be an important feature please check here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Aldair · ‎10-12-2018

Hi Steffen,

Thanks for the quick response. It is possible to do it in release 5.5.3AA, because the client wants to have the EagleEye camera and also wants to be able to customize the background image.

Thanks in advance,

Aldair

SteffenBaierUK · ‎10-13-2018

Hello @Aldair,

as already explained the client needs to raise this as a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Trio 8800- Upload custom background on 5.7.1 Rev AC

Trio 8800- Upload custom background on 5.7.1 Rev AC

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC

Re: Trio 8800- Upload custom background on 5.7.1 Rev AC