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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is it possible to transfer a call directly to another associate's voice mail withing having that line ring before it goes to voice mail?

1 REPLY 1
HP Recommended

Hello ChefsCorner,

welcome back to the Polycom Community.

 

I am not fully sure if I understood your question correctly but I assume you want to transfer into the voicemail directly without having to wait for the phone to ring a number of times and then automatically go to voicemail.

 

If yes then this completely depends on your SIP platform.

 

Sometimes you can ring a certain number and the use DTMF to add the digits for the persons extension or add an additional number in front of their number. All of this needs to be inquired from whoever provides your SIP server.

 

If above does not match what you are after please clarify your question.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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