Time Settings

[Anonymous]

Hello,  the problem i am having is strange.  I have setup these phones more than a dozen times and have never come across this.  The phone i am using is Polycom SoundPoint 335; Part No# 2345-12375-001 Rev:A; Mac addr: 00:04:F2:36:22:68; UC Software Version:4.0.8.1608 BootROM Software Version:5.0.8.0935.

OS: FreePBX

SHMZ release 6.5(Final)

Kernel 2.6.32-431.e16.x86_64 on an x86_64

I upgraded from version: 4.0.7.2514  which worked find some months ago. The only reason i upgraded to 4.0.8 was to see if the problem would go away. I have about 10 phones that have the old version on them and they work fine.  I have done a Reset to Defaults, Reset Local Config and a Format File System and the time is still 5 hours later.

The problem is when i configure the phone through the built-in software(Polycom Web Configuration Utility) the date, time, and extensions show through the display correctly but not the time.  For example Thur, Apr 2,   7:16P,   201.  Right now it's 2:21P as i write this.  It's like a five hour difference.  When i login to the root and type date it shows: Thu Apr 2  14:25:47 EDT 2015.  The phone works otherwise.  It rings, i can get calls, but the time is anonying.  Any suggestions?  Is there any need to install Asterisk, although when i type asterisk -rvvv i see 11.9.0.

[SteffenBaierUK]

Hello giveMeSomeAnswers,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Most likely the offset settings so I suggest you export the working phones configuration and compare it to the non working configuration.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services