Solved: This special characters are not allowed

JamesW · ‎10-20-2021

Phone Model

Trio 8800

UC Software Version

5.9.5.3182

It appears there are some special characters that are not allowed in the 'device.logincred.password' parameter. A password that contains < or > generates a notice 'This special characters are not allowed' in the WebUI on the Trio8800 after you move out of the password box..

Is there a list of the special characters that are disallowed?

The notice is not generated on a VVX 501 (6.2.0.4023) are the special character exclusions inconstant between models?

SteffenBaierUK · ‎10-20-2021

Hello @JamesW ,

Welcome back to the Poly Community.

The VVX runs on Linux whilst the Trio and CCX range runs on Android. They are also different code bases so cannot be compared with each other.

The chevron limitation is not only for the password field and the check was added to avoid any XSS vulnerability

EDIT:

Please check:

https://knowledgebase-iframe.polycom.com/kb/viewdocument.do?noCount=true&externalId=39284
https://knowledgebase-iframe.polycom.com/kb/viewdocument.do?noCount=true&externalId=36223

If this is an issue for you please open a support ticket if still in warranty or work with a Poly reseller for a PPI/Pay per incident ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎10-20-2021

Hello @JamesW ,

Welcome back to the Poly Community.

The VVX runs on Linux whilst the Trio and CCX range runs on Android. They are also different code bases so cannot be compared with each other.

The chevron limitation is not only for the password field and the check was added to avoid any XSS vulnerability

EDIT:

Please check:

https://knowledgebase-iframe.polycom.com/kb/viewdocument.do?noCount=true&externalId=39284
https://knowledgebase-iframe.polycom.com/kb/viewdocument.do?noCount=true&externalId=36223

If this is an issue for you please open a support ticket if still in warranty or work with a Poly reseller for a PPI/Pay per incident ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

This special characters are not allowed

This special characters are not allowed

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