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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-16-2013 12:42 PM

HP Recommended

I have 22 VVX400 phones doing the same thing.  I thnik it is related to the Dial rules of the phone itself.  They are behind an Asterisk system.  We dial * and then the extension number to access a specific voicemailbox to leave a direct message.  We have extensions 101 thru 122.  The extensions/ voicamail involved are 110 to 119.  Under SIp /Local Settings the Non-Standard Line Seizure is checked and the entries are:

 

[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT

 

I am new to these phones and I think this is the issue that I am having can someone comment and help me out here??

 

Thanks

1 REPLY 1

‎12-16-2013 01:44 PM

HP Recommended

Hello edlentz,

welcome to the Polycom Community.

The community's VoIP => FAQ <= contains this post here:

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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