Solved: Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops af...

PramodS · ‎05-19-2020

Hey Guys,

I am struggling with Spectralink-SL_8441-UA/5.6.3.1192 as in calls are getting dropped in 32 seconds and i can see BYE sent by Spectralink phone(integrated with Avaya Aura 7.x)

Below logs captured from SysLog.

AppCallC::TimerOut500ms: RTCP Detection Timeout, Dropping call(0x42d62880)

SipCallDrop 9c1b48,bd03e8 reason 6
CStkCall::Drop(reason = 6) (0x9c1b48)

Avaya SIP - Spectralink SIP: Working

Avaya H.323 - Spectralink SIP: Call drop after 32 seconds

Spectralink SIP - Spectralink SIP: Call drop after 32 seconds

Any leads?

SteffenBaierUK · ‎05-19-2020

Hello @PramodS

SpectraLink has not been a Poly company for over 10 years or so.

Please contact our old friends at https://www.spectralink.com/

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

View solution in original post

SteffenBaierUK · ‎05-19-2020

Hello @PramodS

SpectraLink has not been a Poly company for over 10 years or so.

Please contact our old friends at https://www.spectralink.com/

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops after 32 seconds

Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops after 32 seconds

Re: Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops after 32 seconds

Re: Spectralink-SL_8441-UA/5.6.3.1192 - Calls drops after 32 seconds