Sounpoint IP560

[Helpme]

Hello, 

someone who can explain to me why when I try to change language on the phone, I see all the options but, if I select one of these, different from English, I read the message "language change failed".... What it need to do?

Thank in advance.

[SteffenBaierUK]

Hello @Helpme ,

Welcome to the Poly Community.

Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow-up post should contain.

This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible

Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.

As a guess, as you have not provided the minimum detail for these End of Life units check:

Sep 16, 2015 Question:Why am I unable to change the language on a SSIP7000, SPIP670, SPIP650, SPIP560, or SPIP550 without a Provisioning Server running UC Software 4.0.0 or later?

Resolution: A local provisioning server is required as explained in this post => here <=

Oct 7, 2011 Question: How can I change the Menu Language of my Phone?
Resolution: Please check => here <=

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier