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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

I am trying for few days to log a polycom soundstation duo to my lync 2013 infra.

 

I tried UC 4.0.7, 4.1.0 and 4.1.1 but I always finish getting Error Code:480 Temporarily not available

 

I also have a CX500 which is working good (dhcp options 120 and 43 are set)

 

With the 4.1.1 version, if I try to log using PIN, I see that the name of the user appears on the screen and I see the PIN process in Lync sip logs (getting the account, name etc...).

 

 

0822152317|sip  |*|03|Sip UnRegister Usr:username@domain.com Dsp:username Auth:'' Inx:0
0822152317|sip  |*|03|SipUserRemove: user 0 being removed.
0822152317|sip  |*|03|Sip Register Usr:username@domain.com Dsp:username Auth:'username' Inx:0
0822152321|sip  |*|03|User removed
0822152321|sip  |4|03|Registration failed User: username, Error Code:480 Temporarily not available
0822152328|cfg  |4|03|Prov|Uploading phoneWeb.cfg failed

 

I used the Lync_Provision.pdf and blog.schertz.name to configure a lync.cfg

 

 

What can cause the error 480 ? where should I look for help?

1 REPLY 1
HP Recommended

Hello francois,

welcome to the Polycom Community.

 

There is really no configuration required as you simply set the phone in to LYNC Profile and then choose the PIN & Extension to login.

The community's VoIP FAQ contains this post here:

 

Dec 6, 2011 Question: What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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