Soundstation IP7000 log - sspsHdiMsgProc - what's the meaning?

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Soundstation IP7000 log - sspsHdiMsgProc - what's the meaning?


on my soundstation IP7000 I enabled syslog with these settings



facility 16

render level: minor error

prepend mac: disable


I made a test call and my syslog server got flooded with this kind of messages every second


 |5|03|sspsHdiMsgProc: id=210 (SspsHdiMsgDtHAck), len=12, seq=441, req=314, extra=-1, extraRep=-3, resType=3, desc=133.


I can't find a reference guide for the log. Can anybody explain me what the log is complaining about?



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Polycom Employee & Community Manager

Re: Soundstation IP7000 log - sspsHdiMsgProc - what's the meaning?

Hello IT_3596,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issue experienced may already be addressed in a newer release. This also allows yourself and others to check against current software release notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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