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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-20-2012 10:02 AM

HP Recommended

I have a Soundstation IP 6000 connected to an Avaya IP Office 500 through the network. It displays the correct extension number on the phone but I can't make or receive any calls internally or externally. The user guide doesn't tell me anything about using it with a Avaya system. How do I get this to work?

2 REPLIES 2

‎07-20-2012 12:31 PM

HP Recommended
Hello,

Please check the forum faq and ensure you use the forum search as there are plenty of post's covering this.

Regards

Steffen Baier
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎02-01-2017 04:04 PM

HP Recommended

Verify if has installed a 3rd party IP endpoint license. I think that's the problem. GoodLuck!

 

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