Solved: SoundPoint IP 321 Provisioning (Newbie alert!) - HP Support Community

Anonymous · ‎11-12-2013

Hi everybody!

I just joined a new company and I'm learning a ton of cool new things, one of them being these IP phones.

We have 10 Soundpoint IP 321 phones in our office, with the 11th in the mail. I have upgraded two of these phones from 3.2.4 to 4.1.0 rev. I and then had to reconfigure all the non-defaults.

I already have an FTP server set up (192.168.1.42) and the phones have been upgrading from that, and I see the <MAC>-web.cfg and <MAC>-phone.cfg files containing the changes that were made to the phone's configuration. What I'd like to do now is create a config file that will allow the following to take place:

UPGRADE TO 4.1.0-I > GET CONFIG FROM SERVER > VICTORY

I have read the following:

http://community.polycom.com/t5/VoIP/FAQ-VoIP-frequently-asked-questions/td-p/4205

http://community.polycom.com/t5/VoIP/FAQ-How-can-I-setup-my-Phone-Provisioning-Download-Upgrade/td-p...

And I know that the phones all look to the all-zero config file, but it reads to me as they will not pull invididual configurations from here...and that they will look to the <MAC>.cfg instead. Is there a way to set up one config file without copying it for each MAC address? I guess that's the question I'm trying to ask here...

Any other tips are also appreciated.

Thanks,

Alex

SteffenBaierUK · ‎11-12-2013

Hello Alex,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?

Resolution: Please check => here <=

In addition have a look at this script => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎11-12-2013

Hello Alex,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?

Resolution: Please check => here <=

In addition have a look at this script => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎11-12-2013

This is the correct solution, but it will take me less time to simply copy/paste what I need into multiple files.

Thank you,

Alex

SoundPoint IP 321 Provisioning (Newbie alert!)

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