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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Sound Station IP 5000
Create an account on the HP Community to personalize your profile and ask a question
07-22-2014 06:13 AM
Hi,
I try to configure a IP 5000 connect it to Alcatel OmniPCX Office release 9, has any one had any luck working how to configure
Regards
Tom
Solved! Go to Solution.
Accepted Solutions
07-22-2014 07:33 AM
Hello Tom,
there is an additional port field in the web interface or the phone gui that needs to be utilized if the port differs from 5060.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-22-2014 06:42 AM
Hello Tom,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Above explains the SoundStation end of settings and also has a hyperlink to the SoundStation IP Conference Phone Partners page which inlcudes links to Alcatel and other partner.
The community search list's these post's => here <= in regards of the search term ALCATEL.
Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-22-2014 07:33 AM
Hello Tom,
there is an additional port field in the web interface or the phone gui that needs to be utilized if the port differs from 5060.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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