Hello all,
we just released UC Software UCS 6.4.0.11527 RTS108 for all compatible VVX phones (VVX 150, 250, 350, 450 and EM 50, VVX 101, 201, 301/311, 401/411, 501, 601).
The UCS 6.4.0 software is a major release consisting of value-added features, enhancements, and various “Fast Track” consolidations supporting the VVX phone product line.
The primary theme driving this release is to enhance productivity and ease of maintenance for Work-From-Home WFH end users.
NOTE: Skype for Business is not certified using UC Software 6.4.0!
What is new?
Network Assessment Diagnostics
The VVX Web Interface now includes Ping, Traceroute, DNS Test, NTP, ScreenShot capabilities under the Diagnostics menu
Current Network Status
Ping and Traceroute
NTP Test
DNS Test
Screen Capture
Lens Integration
Lens has been integrated into UC Software for VVX phones starting with UCS 6.3.0. The release of UCS 6.4.0 will include the full documentation of Lens and any new enhancements. Lens is disabled as default and system administrators have the option of enabling it using:
<web device.da.enabled="1"/>
Control Pausing Within a Speed Dial Destination
You can now insert a pause in a phone number. The dialling process pauses for a few seconds before dialling the next sequence of numbers in a phone number. Stacking these characters creates longer pauses. Insert a dial pause to bypass an automated phone menu or use pause characters to dial multiple phone numbers in one dial string. For example, create a dial string that dials a customer service number, pauses, then dials a specific extension that you frequently call.
Add a Pause in a Phone Number – Press the ‘*’ key on the dial-pad
You can then select the character-defining the length of the pause. A ‘p’ - insert a 1-second pause or a ‘,’ - insert a 2-second pause
Control Pausing Within a Speed Dial Destination
You can insert a (hard) pause character in a phone number so the phone displays a confirmation dialogue to continue dialling the rest of the number. Adding a (hard) pause character pauses the call at the inserted point while dialing.
Procedure
For example, the string 18005551234,;5678 directs the phone to do the following:
Specify an Outgoing Line to a Contact
You can now add an Outgoing Line to a contact’s directory information to specify the line to use for the contact. This ensures that you use the correct line for calls to this contact.
Note: If you place a call using the outgoing line in this way, any call on the line currently on hold is terminated, as the placed call takes over the line.
Poly Computer audio Connector
The Poly Computer Audio Connector is an application that enables you to pair your Poly VVX phone with a Windows 10 computer. The primary use case is for WFH users that need to enhance the quality of PC-based audio conferencing using the VVX phone’s HD Audio termination - similar to using a USB-based speakerphone.
Once installed and configured, you can then use VVX phones as a “speakerphone” similar to our existing SfB equivalent BToE.
No USB ports are required. The solution provides a secure method of transferring audio over Ethernet using a G.722 codec.
Paired State:
•Pause = will stop the audio between the phone and the PC (to and from).
NOTE: Pause will NOT interact or control any media player. It will only halt the speakerphone audio termination (to/from) on the phone.
•Lines = temporarily changes or “previews” the home/lines screen but then returns to the audio screen (upper right) after 5 seconds. This allows you to quickly and easily check the status of other calls.
Hide:
•Hide = changes the screen to
This will maintain the screen and allow users to perform other functions while the PC audio is running in the background.
•PC Audio = changes the screen back to
PC Audio calls are dropped by the application, e.g. Teams, Zoom, etc., on the PC.
Parameters
feature.computeraudioconnector.enabled
Sets the pairing mode for Poly Computer Audio Connector:
0 - (default) Disables the pairing mode for Poly Computer Audio Connector.
1 - Enables the pairing mode for Poly Computer Audio Connector.
homeScreen.computeraudioconnector.enable
Allows you to add the Audio Connector menu to your Home screen:
0 - (default) - Disables the Audio Connector menu.
1 - Enables the Audio Connector menu.
NOTE:
If feature.computeraudioconnector.enabled and feature.btoe.enabled are enabled at the same time, the BToE menu takes priority and it will be displayed rather than PC Audio Connector.
To avoid this conflict, disable feature.btoe.enabled.
Improved Call Handling
Older Software:
If official support is required please check how to phone or open a case here
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