[Software] Trio UC Software 5.9.1.10419 released

[SteffenBaierUK]

Hello all,

we just released the Trio UC Software 5.9.1.10419

Link to the previous 5.9.0 Rev AD => here <=

What’s GA In this Release?

• Trio 8300 support (A Poly Trio 8300 platform-specific Trio 5.9.1AA SW image will be made available when the phone starts shipping)
  Trio 8300 Software Provisioning
  

  Attribute	Trio 8300	Trio 8500	Trio 8800
  Room size	Small, 2-5 ppl	Medium, 6-8 ppl	Large, 8+ ppl
  Mic pickup range	3.7m / 12'	4.2m / 14'	6.1m / 20'
  Frequency response	220Hz–14kHz	200Hz–14kHz	100Hz–22kHz
  USB and Bluetooth®	1x Type A USB 1x Micro USB Bluetooth 5.0	1x Type A USB 1x Micro USB Bluetooth 4.0	1x Type A USB 1x Micro USB Bluetooth 4.0/NFC
  NoiseBlock	Yes	Yes	Yes
  Secure Wi-Fi network connectivity for audio conferencing	Yes		Yes
  Bass port for richer audio			Yes
  Video conferencing and content sharing	Yes	Yes	Yes

• Poly UX Update
• Microsoft Teams Updates
• Microsoft Skype for Business Updates
• Zoom Updates
• H.323/H.239 (no FW/NAT traversal support!)
• IP Daisy-Chaining (up to 4 Trio 8800/8500!)
• EagleEye Cube USB Update
• Amazon Alexa for Business Update
  (EagleEye Cube USB support requires Trio Visual+ Hardware Revision C or newer)
• Poly Cloud Update

With this release, we introduce the new Poly Trio 8300

• Trio Family ID and Trio Family UC Software
• 3.5” Backlit Monochrome Display w/ Keypad
• openSIP, WiFi, USB and Bluetooth
• Optional Expansion Microphone support (wired)
• HD Voice – up to 14kHz, Polycom NoiseBlock™
• 10/100/1000 PoE and Wi-Fi (2.4 and 5GHz)
• Calendar-based click-to-join
• Optional Trio Visual+ support with EagleEye Mini and Cube USB (openSIP/H.264 and H.323)
• Supported provisioning methods include PDMS-SP, PDMS-E and RPRM

Poly Trio UC Software =>here<=

[SteffenBaierUK]

With the new 5.9.1 release, we introduce the new Poly UI.

Polycom was purchased by Plantronics and the new company is called Poly.

• New Poly Branding UI color theme
• Next Generation Icon updates
• Font Size and typeface consistency
• Updated Background image

NOTE: Trio 8500/8800 Branding updates do NOT apply to Skype Base Profile, Visual+ branding updates apply in all base profiles. VisualPro is not yet updated.

Background

Home Screen

Recent Call Screen

Dial Screen

Global Menu / Hamburger Menu

In Call Screen

Settings Menu

Visual+ Screen

Improve Readability with new UX

• When using custom backgrounds (mr.bg.selection=“Custom”) you can now select to Dim the Image through the Trio Console or through configuration file to improve screen readability of new UX Elements
• This only applies to custom background images

The configuration to be used to Dim the Background is:

mr.bg.dimCustomImages

An example configuration to enable or disable this is attached. Download, Unzip and Import via the Web Interface Utilities > Import & Export Configuration > Import Configuration

[SteffenBaierUK]

Microsoft teams updates

The Trio UC Software 5.9.1 comes with a new Teams APK Version

New Features Implemented:

• Support for CAP
  
  
• Support for "Dark Theme"
  
  
• Support for multiple incoming calls
  
  
• IP Phone policy support
  NOTE: Teams IP Phone Policies are newly introduced within this release, this is still yet to be pushed to Office 365 tenants
  
  

[SteffenBaierUK]

Microsoft Skype for Business updates

• CU10 support (for customers that deployed the initial version of this update)
  
  Can’t transfer external calls by using Polycom Trio in Skype for Business Server 2015, after you install the July 2019 Cumulative Update for Skype for Business Server 2015, users can’t transfer external calls by using Polycom VVX phones.

https://support.microsoft.com/en-us/help/4518680/can-t-transfer-external-calls-by-using-polycom-vvx-...

• 3rd party App ID support OAuth 2.0
  
  Refer to Microsoft blog post customers impacted by January 15th 2020
  
  

[SteffenBaierUK]

H.323/H.239

Originally introduced in an earlier version as Sandbox this is now a Feature

• Supported by all Trio devices, H.323 can now be configured instead of SIP for any of the hybrid lines.
  - Lines can be configured to Support SIP, or H.323, or Both protocols on a per-line basis
  - In Skype Base Profile, Line 1 cannot be H.323.
  
  
• H.323 must be enabled system-wide before configuring on any line
  voIpProt.H323.enable="1"
  or
  
  
  
• Supported Protocol Standards:
  ITU-T H.323 (2003)
  ITU-T Q.931 (1998)
  ITU-T H.225.0 (2003)
  ITU-T H.245 (5/2003)
  ITU-T H.235.0 – H.235.9 (2005)
  
  
• The H.323 Feature is designed to be utilized in infrastructure environments which contain firewall traversal devices, such as(but not limited to):
  VBP
  RPAD
  DMA-Edge
  
  
• H.460 is not supported

Example configuration for Hybrid Registration of H.323 on line 2 >here<

[SteffenBaierUK]

IP DAISYCHAINING

• New limits – up to 4 devices (including Hub)
  
  
• Supported Daisy-Chain Configurations
  

  Hub Devices	Added Devices
  1x Poly Trio 8800/8500 system	3x Poly Trio 8800/8500 system
  1x Poly Trio 8800/8500 system	2x Poly Trio 8800/8500 system and 1x Vis+
  1x Poly Trio 8800/8500 system	2x Poly Trio 8800/8500 system and 1x VisPro
  1x Poly Trio 8800/8500 system	2x Poly Trio 8800/8500 system and 1x GroupSeries (VisPro Mode)

• Set the parameter mr.pair.MaxDevices to the maximum number of paired devices (up to 4), minus 1 for the Hub system.  Example – if you have a Poly Trio system set as the Hub with two daisy-chained Trio systems and a paired Vis+, set the mr.pair.maxDevices to 3 (Hint: set it to the max value of 15 and it will never be an issue)
  
  
• For optimal performance, follow guidelines for setting the distance between Polycom Trio systems:
  - Set Polycom Trio 8800 systems 3 m (10 ft) apart.
  - Set Polycom Trio 8500 systems 2.4 m (8 ft) apart.
  
  
• Supported Base Profiles: Skype for Business, USB Optimized, or Generic Base Profile.
  - You must configure all paired Polycom Trio systems to the same Base Profile.

[SteffenBaierUK]

EagleEye Cube USB update

Within the UC Software 5.9.1 we update a connected EagleEye Cube and added the Active Talker Tracking and included automatic tracking via “Group Framing”

Parameter	Default Value	Available Values
video.camera.trackingFramingMode	“1” (Group)	“1”, “2” (Speaker)

(EagleEye Cube USB support requires Trio Visual+ Hardware Revision C or newer)

[SteffenBaierUK]

Alexa For Business Enhancements

• UC Release 5.9.1 AA (or later) release, Alexa is now leveraging the native calendar for processing.
  
  
• This means that any meeting whereby Trio has a ‘Join Button’, a user will be able to join via Alexa voice commands.
  - This is an extension of the behaviour from 5.9.0 AD (or earlier) by now allowing for customers to join RealConnect invitations or any complex dial rule that has been supported via the native calendaring.
  - Additionally, if OTD Service is leveraged, the calendar integration will still provide a Join button and work with the Alexa for Business Feature without any additional configuration.
  
  
• Alexa now no longer needs the customer to integrate their calendar environment with Amazon to join meetings
  
  
• This new feature implementation is automatic and requires no additional configuration or changes to existing customers.

[SteffenBaierUK]

Zoom Updates:

• ZRC Version Updates
  
  
• Support for Zoom Direct Share
  
  One Click to Join Third Party Meetings
  With one click, Zoom Rooms can now join BlueJeans meetings with an H.323/SIP address. Webex, SfB, already supported.
  
  Reserve Other Rooms and View Floor Map
  Users can now reserve other rooms from the Scheduling Display. If this feature is enabled, admins can also upload a map of their floor plan to help users find an available room nearby
  
  View In-Meeting Public Chat
  Zoom Rooms can now view in-meeting public chat messages. A notification will be displayed on the Zoom Rooms screen and user has the option to view the chat messages on the Zoom Rooms controller and Zoom Rooms display.
  
  
• EE Cube USB and Studio Certified for Zoom Rooms
  
  
• Virtual USB Recap: Port Usage

Virtual USB communication is initiated when ZRC has paired with the ZR PC and ZRC app sends the IP address of Zoom Room PC to Trio application Software

• Zoom-Rooms-Firewall-Configuration

Protocol	Source	Source Port	Destination	Destination Port	Description
UDP	Trio	Ephemeral	PC	2080	Trio sends its IP address to V-USB on PC
TCP (TLS)	PC	Ephemeral	Trio	24804	V-USB connects to Trio using TLS
UDP	PC/Trio	24802	Trio/PC	24802	Secure audio. Same as BToE
UDP	PC/Trio	24803	Trio/PC	24803	RTCP
TCP	Trio ZRC	Ephemeral	ZR PC	9090	ZRC to ZR

[SteffenBaierUK]

Sandbox:

• USB Passthrough
  Windows 10 support via Poly Trio Passthrough app
  
  NOTE: Not supported for any VDI implementation
  
  
• Visual+ Multi-Camera Support
  
  
• Support For Three Displays with Visual+/VisualPro
  
  
• Polycom Studio Video Bar Support

USB Passthrough for Trio 8500 & Trio 8800

• The camera, speaker and microphone of the Trio can be passed to a Windows 10 PC connected to Trio via a USB 2.0 cable and the screen of the PC can be mirrored to the Trio’s display.
  
  
• Requires “Poly Trio Passthrough” application which can be installed for free on any Windows 10 PC.
  
  NOTE: Not supported for any VDI implementation
  
  During the "Sandbox" phase of USB Passthrough (ie. in this release), customers need to get the Windows 10 software from the Trio Software ZIP file itself rather than from a separate posting on support.polycom.com. Within the ZIP files, there is a folder titled "Poly_Experimental_Software".
  
  
  
  
  After the installation unzip mr_devicePassThrough_usb_enabled_On.zip and import the file via the Web Interface. Once installed and connected via USB the Poly Trio Pass-through software can be started. Once it is running the Poly Trio can be selected as a camera. The Poly Trio UI can be used to control the camera (if supported). The Application can also be used to share the PC Desktop on the Trio Visual+ and VisualPro screen.
  
• Any supported Visual+ and/or VisualPro camera(s)
  
  
• Fully compatible with Visual+ multicamera switching!
  
  
• Does NOT require guest PC to be on the same network as the Trio
  
  
• All TX/RX between Trio and the PC is done over USB cable (Trio’s Micro-USB port connected to a Type A USB port on the PC)
  
  
• Compatible with all Windows 10-based UC/VaaS soft clients:
  
  Microsoft SfB/Teams, Google Meet, Cisco WebEx, Zoom, etc.
  
  
• Cannot run at the same PC as BToE application

Visual+ Multi-Camera Support

Trio can now support multiple cameras connected via 1 or more paired Trio Visual+ accessories

• When enabled, and multiple cameras are connected, this icon will appear.
• Pressing this button will toggle between all connected cameras
• Presets are shared among all camera devices. Select Camera then selecting presets 1-8 will automatically select the saved Camera and navigate to the saved coordinates.

NOTE: The Home Preset will not toggle the selected camera, it will only reset the coordinates of the currently selected camera.