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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello everyone,

 

We are pleased to announce that the Polycom® UC Software 5.4.0 Rev AA 5.4.0.12541  associated utilities and documents for Polycom® RealPresence Trio™ 8800 only are now available on the Polycom Product Support web pages (http://support.polycom.com) for download.

 

UC Software 5.4.0 Rev AA 5.4.0.12541 is a maintenance release with important field fixes for RealPresence Trio only.

 

Polycom UC Software 5.4.0 Rev AA 5.4.0.12541 supports the following platforms:

 

  • Polycom RealPresence Trio 8800 including the Polycom RealPresence Trio Visual+ accessory

 

What is available now on web?

  • UC Software 5.4.0 Rev AA
  • UC Software 5.4.0 rev AA CAB files
  • Release Notes 5.4.0 Rev AA

 

How to download UCS 5.4.0 Rev AA software, release notes & documents:

 

You can obtain the software and the related documentation from the RealPresence Trio support pages:
http://support.polycom.com/PolycomService/support/us/support/voice/realpresence_trio/realpresence_tr...

Notes:  

  • ZTP will be updated soon
  • The ability to upgrade your phone to UCS 5.4.0 Rev AA using the Online upgrader (Polycom Hosted Server) will be available soon
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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