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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello all,

 

we just released UC Software 7.3.2

 

NOTE: The Trio 8800 and 8500 will not receive any software later than 7.2.x!

 

CCX 400 7.3.2.0182
CCX 500 7.3.2.0182
CCX 600 7.3.2.0182
Poly Trio C60 7.3.2.0174
Poly Trio 8300 7.3.2.0168

 

What’s New

 

This release includes all the features and important fixes from earlier 7.3.x releases as well as:

  • Microsoft Teams version update 
  • Improved Web Proxy logging is now available within the System Log files exported from the CCX web UI
  • Zoom Base Profile is now accessible from menus and the web uI on the CCX 400 and CCX 500

 

Poly frequently provides software updates with new features and recommends that you regularly update the software on your Poly CCX business media phones for the best performance and experience.

Poly CCX Supported Base Profiles

 

The following table lists the base profiles supported on each CCX phone model for this release. This applies to both OpenSIP and Teams models.

 

Base Profiles Supported on CCX Business Media Phones in This Release

 

Phone Model

Generic

Microsoft

Teams

Zoom Phone

8x8 Work

Skype for

Business

CCX 400

Available

Available3

Available

Not available

Not available4

CCX 500

Available

Available3

Available

Not available

Not available4

CCX 505

Available

Available

Not Available

Not Available

Not Available

CCX 600

Available

Available3

Available

Available

Not available4

CCX 700

Available

Available1

Available

Available

Not available4


1 Although the Teams profile is available on the CCX 700 it is not supported by Microsoft.

3 Poly UC Software includes the Microsoft Teams base profile in every release; however, Microsoft Support of a particular release may vary depending on the UC Software version currently in use by Microsoft via the Teams Admin Center.

4 Support for Skype for Business has been deprecated in Version 7.3.0 and later. The Skype for Business base profile has been removed from menus, etc.; however phones already in Skype for Business profile which are upgraded will remain in Skype for Business base profile for unsupported usage.

Microsoft Teams Components

The following table lists the component versions for the embedded Teams application on CCX 400,  CCX 500, CCX 505, and CCX 600 business media phones.

For more information on this Teams version, see What’s new in Microsoft Teams. Microsoft Component Versions for CCX Phones

Microsoft Component

Version

Microsoft Teams

1449/1.0.94.2022062103

Microsoft Admin Agent

1.0.0.202205230848.product (v361)

Microsoft Intune Company Portal

5.0.5484.0

 

image

 

Release History

 

Release Release Date Features
7.3.1 Jul-22 Microsoft Teams version rollback to 2022 update 1C
7.2.1 Rev C Mar-22 • Intune Fix        • VLAN Fix        • Support for Microsoft Teams version 1449/1.0.94.2022022305
7.2.1 Rev B Feb-22 • Support for Microsoft Teams version 1449/1.0.94.2022020202
7.2.1 Feb-22 Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305
7.1.4 Dec-21 Maintenance release for Poly CCX business media phones
• Support for Microsoft Teams version 1449/1.0.94.2021112302
7.1.3 Nov-21 Maintenance release for Poly Trio & CCX systems
7.0.3C Jul-21 Maintenance release for Poly Trio & CCX systems
7.0.3B Jun-21 Maintenance release for Poly Trio & CCX systems
7.0.2 Apr-21

Maintenance release for Poly Trio & CCX systems

 

CCX & Trio Microsoft Teams combined:

 

  • Older 7.3.1 Release >here<
  • Older 7.2.3 Release >here<
  • Older 7.2.2 Rev B Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.1.4 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Relesae >here<

CCX:

 

  • Older 6.2.23.0202 Release >here<
  • Older 6.2.22.0185 Release >here<
  • Older 6.2.21.1198 Release >here<

Trio:

 

  • Older 5.9.5 Rev AB => here <=
  • Older 5.9.5 Rev AA => here <=
  • Older 5.9.4 Rev AB => here <=
  • Older 5.9.4 Rev AA => here <=
  • Older 5.9.3 Rev AB => here <=
  • Older 5.9.3 Rev AA => here <=
  • Older 5.9.2 Rev AB => here <=
  • Older 5.9.2 Rev AA => here <=
  • Older 5.9.1 Rev AC => here <=
  • Older 5.9.1.10906 Rev AB => here <=
  • Older 5.9.1.10419 Rev AA => here <=
  • Older 5.9.0.11421 Rev AD => here <=
  • Older 5.9.0.10869 Rev AA => here <=
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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