[Software] CCX & Trio UC Software 7.2.4

[SteffenBaierUK]

Poly announces the new release of Poly Unified Communications (UC) Software 7.2.4 for Poly CCX business media phones and Trio Series.

The Build ID’s are:

CCX 400, CCX 500, CCX 600, CCX 700 7.2.4.0186
Trio 8300 7.2.4.0171
Trio 8800 7.2.4.0185
Trio 8500 7.2.4.0185
Trio C60 7.2.4.0184

What is included in this release?

This release includes all the features and important fixes from earlier 7.2.x releases as well as:

• Subnet information is now available for use in E911 location identification

Poly frequently provides software updates with new features and recommends that you regularly update the software on your Poly CCX business media phones for the best performance and experience.

Subnet Information for use in E911 Location Identification

The phone’s current subnet length has been added to the LLDP-sourced switch port and chassis information provided in SIP REGISTER messages. This information is shared in the X-Switch-Info header and is used to improve location identification in E911 calls.

Poly CCX Supported Base Profiles

The following table lists the base profiles supported on each CCX phone model for this release. This applies to both OpenSIP and Teams models.

Base Profiles Supported on CCX Business Media Phones in This Release

Phone Model	Generic	Microsoft Teams	Zoom Phone	8x8 Work	Skype for Business
CCX 400	Available	Available3	Not available2	Not available	Not available4
CCX 500	Available	Available3	Not available2	Not available	Not available4

CCX 600	Available	Available3	Available	Available	Not available4
CCX 700	Available	Available1	Available	Available	Not available4

1. Although the Teams profile is available on the CCX 700 it is not supported by Microsoft.
2. Zoom Phone base profile may only be enabled by the Zoom Device Management Service;, it is not available within the CCX menus.
3. Poly UC Software includes the Microsoft Teams base profile in every release; however, Microsoft Support of a particular release may vary depending on the UC Software version currently in use by Microsoft via the Teams Admin Center.
4. Support for Skype for Business has been deprecated in Version 7.3.0 and later. The Skype for Business base profile has been removed from menus, etc.; however phones already in Skype for Business profile which are upgraded will remain in Skype for Business base profile for unsupported usage.

Previous Releases:

Edge E, CCX and compatible Trio

• PVOS 8.0.2 Release >here<
• PVOS Older 8.0.1 Release >here<
• PVOS 8.0.0 Release >here<

CCX & Trio combined:

• Older 7.2.2 Release >here<
• Older 7.2.2 Release >here<
• Older 7.2.1 Release >here<
• Older 7.2.0 Release >here<
• Older 7.1.1 Release >here<
• Older 7.1.0 Release >here<
• Older 7.0.3 Release >here<
• Older 7.0.2 Release >here<
• Older 7.0.1 Release >here<
• Older 7.0.0 Relesae >here<

CCX:

• Older 6.2.23.0202 Release >here<
• Older 6.2.22.0185 Release >here<
• Older 6.2.21.1198 Release >here<

Trio:

• Older 5.9.6 => here <=
• Older 5.9.5 Rev AB => here <=
• Older 5.9.5 Rev AA => here <=
• Older 5.9.4 Rev AB => here <=
• Older 5.9.4 Rev AA => here <=
• Older 5.9.3 Rev AB => here <=
• Older 5.9.3 Rev AA => here <=
• Older 5.9.2 Rev AB => here <=
• Older 5.9.2 Rev AA => here <=
• Older 5.9.1 Rev AC => here <=
• Older 5.9.1.10906 Rev AB => here <=
• Older 5.9.1.10419 Rev AA => here <=
• Older 5.9.0.11421 Rev AD => here <=
• Older 5.9.0.10869 Rev AA => here <=