Hello all,
we just released PVOS Poly Voice Software 8.0.1 for compatible Poly CCX and Poly Trio phones
Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media phones.
NOTE: The Trio 8800 and 8500 will not receive any software later than 7.2.x!
Phone Model | Software Version |
Poly Trio C60 | 8.0.1.4109 |
Poly Trio 8300 | 8.0.1.4099 |
Poly CCX | 8.0.1.4106 |
Poly Edge E | 8.0.1.4159 |
What’s New
This release of PVOS includes all the features and important fixes from earlier software releases and the following new features:
● A New Name – Poly Voice Software (PVOS)
● Poly Fast Pair
● ICE, STUN, and TURN Support
● Accessibility Enhancements for Vision Disabilities
● Network Subnet Enhancements
● QR Code Enhancements
Poly frequently provides software updates with new features and recommends that you regularly update the software on your phones for the best performance and experience.
A New Name – Poly Voice Software (PVOS)
Poly CCX business media phones, Poly Trio C60 and Poly Trio 8300 conference phones, and the new Poly Edge E Series desk phones join under a new software name to deliver a unified experience. The previous Unified Communications (UC) Software name began when video became part of the voice desktop experience. Poly has a growing portfolio of products offering a wide range of customized partner experiences spanning several operating systems, and Poly Voice Software (PVOS) brings together the best new features and communication enhancements from Poly in joint software releases.
Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly UC Software. PVOS is now used in all technical documentation for Poly CCX, Edge E, and Trio series phones in this and all future releases.
Poly Fast Pair
Poly Fast Pair enables Edge E Series desk phones to recognize that a nearby headset has entered pairing mode. For supported Poly headsets, the phone presents an image of the detected headset and asks if you wish to connect. This feature bypasses the need to open the settings menu and manually navigate to the Bluetooth settings to pair manually.
Poly Fast Pair leverages Bluetooth Low Energy (BLE) to allow Bluetooth enabled Edge E series phones to recognize when a nearby compatible headset has entered pairing mode
Currently supported headsets:
● Voyager Focus 2 (v787_4266 or later)
● Voyager 4320 (v647.2725 or later)
Applies to products:
● Edge E Series
ICE, STUN, and TURN Support
The Interactive Connectivity Establishment (ICE), Session Traversal Utilities for NAT (STUN), and Traversal Using Relays around NAT (TURN) firewall traversal protocols are now available for SIP signaling and in-call media.
As a general example of configuring ICE, STUN and TURNthe following configuration may be applied
reg.1.nat.traversal.mode="Auto"
reg.1.ice.enabled="1"
feature.nat.stun.enabled="1"
feature.nat.turn.enabled="1"
feature.nat.ice.enabled="1"
tcpIpApp.ice.stun.server="Address of your STUN server"
tcpIpApp.ice.turn.server="Address of your TURN server"
tcpIpApp.ice.username="ICE username"
tcpIpApp.ice.password="ICE Password"
tcpIpApp.ice.stun.udpPort="3478"
tcpIpApp.ice.turn.udpPort="443"
tcpIpApp.ice.turn.tcpPort="443"
voIpProt.SIP.ice.optionSupport.enabled="1"
Additional parameters used for fine tuning ICE are:
tcpIpApp.ice.NetworkMode
tcpIpApp.ice.reflexiveChecksRequired
reg.x.ice.holdWithNewSession
reg.x.ice.resumeWithNewSession
reg.x.ice.holdWithNewSession
reg.x.ice.answerIceOfferInSessionProgress
voIpProt.SDP.rtcpMultiplexing
The Parameter Reference Guides will offer some additional description of each of these parameters
Applies to products:
● CCX Series
● Edge E Series
● Trio 8300
● Trio C60
Accessibility Enhancements for Vision Disabilities
Edge E Series offers color correction modes to enable people who are color blind or have other vision disabilities to adjust the phone’s local interface.
Applies to products:
● Edge E Series
ui.accessibility.colorCorrection.enabled="1" (default=0")
ui.accessibility.colorCorrection.mode="Greyscale"
ui.accessibility.colorCorrection.mode="Tritanomaly"
ui.accessibility.colorCorrection.mode="Protanomaly"
ui.accessibility.colorCorrection.mode="Deuteranomaly" (default)
Network Subnet Enhancements
To improve emergency calling for phones using the Microsoft SIP Teams Gateway, Poly phones now include the subnet length in the X-switch-info header.
SIP REGISTER message:REGISTER sip:10.10.1.99 SIP/2.0
Via: SIP/2.0/UDP 10.10.1.13:5060;branch=z9hG4bK78946131-99e1-de11-8845-080027608325;rport
From: <sip:13@10.10.1.99>;tag=d60e6131-99e1-de11-8845-080027608325
To: <sip:13@10.10.1.99>
Call-ID: e4ec6031-99e1
CSeq: 1 REGISTERX-switch-info: mac=b4:8a:5f:00:63:3c, port=Gi0/1/5, subnet_length=24
Contact: <sip:13@10.10.1.13>;q=1
Configuration example:
voIpProt.SIP.header.switchInfo.enable="1"
net.lldp.extendedDiscovery="60"
Applies to products:
● CCX Series
● Edge E Series
● Trio 8300
● Trio C60
QR Code Enhancements
You can now customize the QR code descriptive text in the Help and Support menu.
Applies to products:
● Edge E Series
ui.menu.helpAndSupport.contact.help.QrCode_URL="www.myURI.com"
ui.menu.helpAndSupport.contact.help.QrCode_Title="Help Videos"
ui.menu.helpAndSupport.contact.help.QrCode_Description="Scan code using mobile…"
Zoom Rooms Controller
Poly Trio C60 phones optimized for Zoom Rooms act as a controller via the system’s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones.
This software release includes the Zoom Rooms Controller version 5.11.0 (1386) as embedded software. For more information on this Zoom release, see the Zoom Help Center.
For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments.
Microsoft Teams
The Microsoft Teams application is included in each PVOS release for use on CCX 400, CCX 500, CCX 505, CCX 600, and Trio C60 phones. The Teams version included may be updated independently of the PVOS version using the Teams Admin Center. For more information on this Teams version, see What’s new in Microsoft Teams.
Important: PVOS includes the Microsoft Teams base profile in every release; however, Microsoft support of a release depends on the PVOS version delivered by Microsoft through the Teams Admin Center.
Microsoft Teams Component Versions
Microsoft Component |
Version |
Microsoft Teams |
1449/1.0.94.2022090705 |
Microsoft Admin Agent |
1.0.0.202205230848.product (v361) |
Microsoft Intune Company Portal |
5.0.5484.0 |
Release History
Release | Release Date | Features |
8.0.1 | Oct-22 | |
8.0.0 | Sep-22 | |
7.3.2 | Aug-22 | |
7.3.1 | Jul-22 | Microsoft Teams version rollback to 2022 update 1C |
7.2.1 Rev C | Mar-22 | • Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305 |
7.2.1 Rev B | Feb-22 | • Support for Microsoft Teams version 1449/1.0.94.2022020202 |
7.2.1 | Feb-22 | Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305 |
7.1.4 | Dec-21 | Maintenance release for Poly CCX business media phones |
• Support for Microsoft Teams version 1449/1.0.94.2021112302 | ||
7.1.3 | Nov-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3C | Jul-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3B | Jun-21 | Maintenance release for Poly Trio & CCX systems |
7.0.2 | Apr-21 | Maintenance release for Poly Trio & CCX systems |
Edge E, CCX, Trio C60 & Trio 8300 combined:
CCX & Trio combined
CCX:
Trio:
If official support is required please check how to phone or open a case here
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