Hello all,
we just released PVOS Poly Voice Software 8.0.0 for compatible Poly CCX and Poly Trio phones
Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media phones.
NOTE: The Trio 8800 and 8500 will not receive any software later than 7.2.x!
| CCX 400 | 8.0.0.19946. |
| CCX 500 | 8.0.0.19946. |
| CCX 505 | 8.0.0.19946. |
| CCX 600 | 8.0.0.19946. |
| CCX 700 | 8.0.0.19946. |
| Trio C60 | 8.0.0.19921. |
| Trio 8300 | 8.0.0.19917 |
PVOS was originally introduced with the new Poly Edge E series phones.
What’s New in this Release
This release of PVOS 8.0.0 for the Poly CCX business media phones includes all the features and
important fixes from previous software releases as well as the following new features:
- A New Name: Poly Voice Software (PVOS)
- Improved Line Key Assignments
- Contact Support Menu
- License File Import from the System Web Interface
- System Web Interface Security Enhancements
- Minimized Reboot Parameters for Hotdesking
- Persistent Redial Button
- Web Proxy Improvements
- Zoom Phone Base Profile on CCX 400 and CCX 500
- Zoom Warm Transfer
- Microsoft Teams Version Update
Poly frequently provides software updates with new features and recommends that you regularly update the software on your Poly CCX business media phones for the best performance and experience.
A New Name: Poly Voice Software (PVOS)
Poly's CCX business media phones join the new Poly Edge E desk phone series, the Poly Trio C60, and the Poly Trio 8300 conference phones under a new software name to deliver a unified experience. The previous Unified Communications (UC) Software name began when video became part of the voice desktop experience. Poly has a growing portfolio of products offering a wide range of customized partner experiences spanning several operating systems, and Poly Voice Software (PVOS) brings together the best new features and communication enhancements from Poly in joint software releases.
Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly UC Software. PVOS is now used in all technical documentation for the Poly CCX business media phones in this and all future releases.
Line key reassignment enhancements
After you enable the line key assignment feature, the default category of a line key is now Any instead of
Unassigned. This enables the phone to display speed dials and other user-defined keys even when they
aren't explicitly defined in the generated configuration file.
If there are unassigned functions after the phone processes its configuration file, the phone adds these functions one by one to blank line keys not explicitly categorized as unassigned in the following order:
- SIP Registrations
- EFK
- BLF
- Presence
- SpeedDial
When using
lineKey.reassignment.enabled="1"
unless overridden by a config parameter, all line keys will be given the default value of “Any”.
The “Any” category allows the phone to automatically assign functions in the following order:
- Registrations > BLF > EFK > Presence > Speed Dial
With the introduction of the “Any” category you don’t have to explicitly configure line keys, they will be organized based on the above-mentioned order.
Existing feature (pre PVOS 8.0.0)
lineKey.reassignment.enabled="1"
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.2.category="SpeedDial"
lineKey.2.index="2"
lineKey.3.category="BLF"
lineKey.3.index="3"
New updated feature
lineKey.reassignment.enabled="1"
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.4.category="Unassigned"
lineKey.4.index="0"
The above example has
<test reg.1.lineKeys="2"/>
defined and therefore shows both Line keys
Contact Support Menu
A new Contact Support menu is available as a top-level element in the Settings menu that you can customize with text to convey how to contact support, contact hours, email addresses, and dialable contact numbers. Use the following parameters:
ui.menu.helpAndSupport.contact.enabled
ui.menu.helpAndSupport.contact.hours.1
ui.menu.helpAndSupport.contact.hours.2
ui.menu.helpAndSupport.contact.hours.3
ui.menu.helpAndSupport.contact.numbers.1
ui.menu.helpAndSupport.contact.numbers.2
ui.menu.helpAndSupport.contact.numbers.3
A note on the contact numbers:
- The phone will try to extract the number to dial from the value of the parameter by removing non-digit information.
- This allows some flexibility in how the phone displays the info to the end user
License File Import from the System Web Interface
You can now import license files from the system web interface in the same way that you import a configuration file.
System Web Interface Security Enhancements
HTTP Secure cookie attribute.
Example:
Set-Cookie: id=a3fWa; Expires=Thu, 21 Oct 2021 07:28:00 GMT; Secure
Minimized Reboot Parameters for Hotdesking
To improve the speed of hotdesking, this release removes the reboot requirement for several configuration parameters. You can now adjust the following parameters without requiring the phone to reboot:
acd.reg
voIpProt.SIP.acd.signalingMethod
feature.acdLoginLogout.enabled
feature.acdAgentAvailability.enabled
feature.acdServiceControlUri.enabled
feature.acdPremiumUnavailability.enabled
Persistent Redial Button
The Redial button and menu selections now remain present after rebooting rather than appearing only after someone makes a call.
Web Proxy Improvements
This release includes the following web proxy improvements:
- A web proxy username is no longer required.
- The feature.wpad.basicAuth.enabled parameter is now deprecated. The basic web proxy authentication using a username and password is now always available.
- You can now export web proxy logs from the system web interface on the Diagnostics > Web Proxy Auto Discovery (WPAD) Status page.
- Web proxy logging and diagnostics are now accessible as part of the exported System Log package and from the WPAD diagnostics page on the system web interface.
More details => here <=
Zoom Phone Base Profile on CCX 400 and CCX 500
The CCX 400 and CCX 500 now offer access to the Zoom Phone base profile in menus and from the system web interface. Hardware revision K or later is required.
Zoom Warm Transfer
This release includes a Zoom warm transfer interoperability improvement.
Microsoft Teams Version Update
Microsoft Teams APK version's integrated into this release:
| Microsoft Teams App | 1449/1.0.94.2022062103.2022172030 |
| Microsoft Teams Partner Agent | 1.0.24.2021072100 |
| Microsoft Intune Company Portal | 5.0.5484.0.5321940 |
| Microsoft Teams Admin Agent | 1.0.0.202205230848.product361 |
Release History
| Release | Release Date | Features |
| 7.3.2 | Aug-22 | |
| 7.3.1 | Jul-22 | Microsoft Teams version rollback to 2022 update 1C |
| 7.2.1 Rev C | Mar-22 | • Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305 |
| 7.2.1 Rev B | Feb-22 | • Support for Microsoft Teams version 1449/1.0.94.2022020202 |
| 7.2.1 | Feb-22 | Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305 |
| 7.1.4 | Dec-21 | Maintenance release for Poly CCX business media phones |
| • Support for Microsoft Teams version 1449/1.0.94.2021112302 | ||
| 7.1.3 | Nov-21 | Maintenance release for Poly Trio & CCX systems |
| 7.0.3C | Jul-21 | Maintenance release for Poly Trio & CCX systems |
| 7.0.3B | Jun-21 | Maintenance release for Poly Trio & CCX systems |
| 7.0.2 | Apr-21 | Maintenance release for Poly Trio & CCX systems |
CCX & Trio Microsoft Teams combined:
- Older 7.3.2 Release >here<
- Older 7.3.1 Release >here<
- Older 7.2.3 Release >here<
- Older 7.2.2 Rev B Release >here<
- Older 7.2.1 Rev B Release >here<
- Older 7.2.1 Release >here<
- Older 7.1.4 Release >here<
- Older 7.1.1 Release >here<
- Older 7.1.0 Release >here<
- Older 7.0.3 Release >here<
- Older 7.0.2 Release >here<
- Older 7.0.1 Release >here<
- Older 7.0.0 Relesae >here<
CCX:
Trio:
- Older 5.9.5 Rev AB => here <=
- Older 5.9.5 Rev AA => here <=
- Older 5.9.4 Rev AB => here <=
- Older 5.9.4 Rev AA => here <=
- Older 5.9.3 Rev AB => here <=
- Older 5.9.3 Rev AA => here <=
- Older 5.9.2 Rev AB => here <=
- Older 5.9.2 Rev AA => here <=
- Older 5.9.1 Rev AC => here <=
- Older 5.9.1.10906 Rev AB => here <=
- Older 5.9.1.10419 Rev AA => here <=
- Older 5.9.0.11421 Rev AD => here <=
- Older 5.9.0.10869 Rev AA => here <=