[Software] CCX UC Software 7.2.1 Rev E

Polycom Employee & Community Manager

[Software] CCX UC Software 7.2.1 Rev E

Hello all,


we released UC Software Rev E for the Poly CCX phones for openSIP


Poly CCX


What’s New

This release of UC Software for OpenSIP includes all the features and important fixes of the previous 7.2.1 release as well as:

  • Support for CCX 500, Incorrect Software Reported Rev Code

CCX 500, Incorrect Software Reported Rev Code

Due to a manufacturing error, several batches of CCX 500 Business Media Phones display revision K or later on the shipping box and the console label, however, the revision letter reported by the circuit board to software is revision A.

For information on impact to users and any mitigating steps needed, please refer to Engineering Advisory 70617 at POLY ENGINEERING ADVISORIES AND TECHNICAL NOTIFICATIONS.


Microsoft Teams Partner Agent 1.0.24 2021072100
Microsoft Intune Company Portal 5.0.5304.0 4866066
Microsoft Teams Admin Agent 322
Microsoft Teams App 1449/ 2022054050


Previous Releases:




  • Older 7.2.1 Rev C Release >here<
  • Older 7.2.1 Rev B Release >here<
  • Older 7.2.1 Release >here<
  • Older 7.2.0 Release >here<
  • Older 7.1.1 Release >here<
  • Older 7.1.0 Release >here<
  • Older 7.0.3 Release >here<
  • Older 7.0.2 Release >here<
  • Older 7.0.1 Release >here<
  • Older 7.0.0 Relesae >here<
  • Older Release >here<
  • Older Release >here<
  • Older Release >here<

If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections