Hello all,
we just released PVOS Poly Voice Software 8.1.1 for compatible Poly CCX, Edge E, and compatible Poly Trio phones
Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media, Edge E, and compatible Poly Trio phone
Model | Software |
CCX | 8.1.1.3290 |
Edge E | 8.1.1.3281 |
Trio 8300 | 8.1.1.3278 |
Trio C60 | 8.1.1.3291 |
What’s New in This Release
This release of PVOS includes the features and important fixes from previous software releases, as well as the following new features:
File Transfer Optimization During Software Upgrade
Phone software upgrades initiate with a request for a small subset of the software file to determine if the phone requires the upgrade. If the software is the same on the server and the phone, the phone doesn’t request additional content from the file.
This feature requires support for the HTTP Range header described in RFC 7233, section-3.1.
Enable this feature using the following configuration parameter:
prov.optimizeUpgrade permitted
values: 0 or 1 default="0"
Applies to:
● CCX Series
● Edge E Series
● Trio C60
● Trio 8300
Zoom Cloud Paging
Page groups created on the Zoom admin portal enable users to initiate a one-to-many page that Poly phones auto-answer. Pages may either be a standard or emergency page. Emergency pages may optionally preempt an inprogress call and provide additional visual alerts using the message waiting indicator (MWI) or the surround light bar on an Edge E Series phone.
Applies to:
● CCX Series
● Edge E Series
● Trio C60
Zoom Network Conferencing with Participant Controls
Use Zoom’s network conferencing with participant controls to start a conference, add new participants, and end a conference. While in a conference, all participants can view the roster, but only the meeting host can remove specific users. Zoom limits the conference to 10 participants, including the moderator.
Applies to:
● CCX Series
● Edge E Series
● Trio C60
CCX 350 Supports APD-80 EHS Adapter
You can now answer and end calls on a CCX 350 phone with the headset’s call control button. Use the Plantronics APD-80 Electronic Hook Switch (EHS) adapter with supported headsets that use an analog RJ-9 headset cable from the headset base to the CCX 350 phone.
Supported headsets include:
Applies to:
● CCX 350
Mobile Phone Contacts Sort Order
The mobile phone contact directory on supported Edge E Series phones now displays sorted results using the full formatted name as provided by the mobile phone instead of the last name.
Applies to:
● Edge E220
● Edge E320
● Edge E350
● Edge E450
● Edge E550
Security Improvements on the System Web Interface
Enhancements to the system web interface include additional CSRF token generation, SameSite cookie enforcement, and use of the HTTP origin header.
Applies to:
● CCX Series
● Edge E Series
● Trio 8300
● Trio C60
Primary Configuration File XML Attributes for Managing 1 GB CCX 400 or CCX 500 Phones
You can now manage early CCX 400 and CCX 500 phones manufactured with 1 GB of RAM independently from later revisions with 2 GB of RAM using new XML attributes in the primary configuration file (MAC.cfg or 000000000000.cfg). This enables the phone to automatically source different software or configuration files depending on the hardware configuration.
Add the following attributes for 1 GB models to any XML directive in the primary configuration file:
Example: Using the primary configuration file, phones with 1 GB of RAM seek software at file location A, while phones with 2 GB of RAM use file location B:
More on Substitution can be found here
Oct 7, 2011 Question: Can I use substitutions when I provisioning my Phones?
Resolution: Please check => here <=
Zoom Rooms Controller
Poly Trio C60 phones optimized for Zoom Rooms act as a controller via the system’s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones.
This software release contains the Zoom Rooms Controller version 5.13.6 (1785) as embedded software. For more information on this Zoom release, see the Zoom Help Center.
For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments
Microsoft Teams
The Microsoft Teams application is included in each PVOS release for use on CCX 400, CCX 500, CCX 505, CCX 600, and Trio C60 phones. The Teams version included may be updated independently of the PVOS version using the Teams Admin Center. For more information on this Teams version, see What’s new in Microsoft Teams.
IMPORTANT: PVOS includes the Microsoft Teams base profile in every release; however, Microsoft support of a release depends on the PVOS version delivered by Microsoft through the Teams Admin Center
Microsoft Teams Component Versions
Microsoft Component |
Version |
Microsoft Teams |
1449/1.0.94.2022110803 |
Microsoft Admin Agent |
v1.0.0.202301162118.product (v413) |
Microsoft Component |
Version |
Microsoft Intune Company Portal |
5.0.5484.0 |
Release History
Release | Release Date | Features |
8.1.1 | Mar-23 | File Transfer Optimization During Software Upgrade, Zoom Cloud Paging, Zoom Network Conferencing with Participant Controls, CCX 350 Supports APD-80 EHS Adapter, Mobile Phone Contacts Sort Order,Security Improvements on the System Web Interface, Primary Configuration File XML Attributes for Managing 1 GB CCX 400 or CCX 500 Phones |
8.1.0 | Feb-23 | Maintenance release for Poly Voice Software. Includes the following features: Add Mobile Phone Contacts |
Customizable Ring Delays | ||
Device Prioritized Contact Directory Management | ||
Edge E Series Help and Support Videos | ||
Remove the Applications Button | ||
Zoom Phone Appliance Base Profile for CCX 505 | ||
Dialpad Base Profile for CCX 500 and CCX 505 | ||
Bluetooth Improvements | ||
Enhancements to Text-to-Speech Poly | ||
Lens Connection Reliability | ||
USB Optimized Base Profile Deprecated for CCX 600 and CCX 700 | ||
Security Improvements for the System Web Interface | ||
8.0.2 | Nov-22 | |
8.0.1 | Oct-22 | |
8.0.0 | Sep-22 | |
7.3.2 | Aug-22 | |
7.3.1 | Jul-22 | Microsoft Teams version rollback to 2022 update 1C |
7.2.1 Rev C | Mar-22 | • Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305 |
7.2.1 Rev B | Feb-22 | • Support for Microsoft Teams version 1449/1.0.94.2022020202 |
7.2.1 | Feb-22 | Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305 |
7.1.4 | Dec-21 | Maintenance release for Poly CCX business media phones |
• Support for Microsoft Teams version 1449/1.0.94.2021112302 | ||
7.1.3 | Nov-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3C | Jul-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3B | Jun-21 | Maintenance release for Poly Trio & CCX systems |
7.0.2 | Apr-21 | Maintenance release for Poly Trio & CCX systems |
Edge E, CCX, Trio C60 & Trio 8300 combined:
CCX & Trio combined
CCX:
Trio:
If official support is required please check how to phone or open a case here
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