Simulation/Emulation Software for Polycom VVX411?

[shirasu]

I'm in the process of trying to build training videos and integration with one of our web tools with this phone and I've tried downloading the 4.1 SDK that is provided on polycoms website, But it doesn't seem to have the ability to launch a Simulated VVX410 or 411 model. Am I missing something or was support of this removed?

All I see on the desktop after install is VVX1500 VVX500 and a hand held model.

[SteffenBaierUK]

Hello @shirasu,

welcome to the Polycom Community.

<removed by a Moderator as we no longer develop the SDK>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[shirasu]

The PDF file that is available for download with the SDK says it contains a VVX 410 and a few other simulator. So I guess it did at one point and Polycom removed it possibly? This documentation should probably be updated as its pretty misleading. So for those of us wanting to do dev for the 411 models, Theres no support for this provided? Any idea why these models were removed?

[SteffenBaierUK]

Hello @shirasu,

<removed by a moderator as we no longer develop the SDK>

After Installing there is a choice:

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[shirasu]

When I install the kit from the page in the PDF provided, That's where it seems to lack the VVX 400. Even if I choose it in the dropdown during the SDK signup. Can you provide me a direct link to the updated SDK? It seems the one located at

<removed by a moderator as we no longer develop the SDK>

 is 4.01 which is the one I've been having issues with yet the documentation is for version 5.3.0

[SteffenBaierUK]

Hello @shirasu,

this is the one I downloaded. If you have additional issues please raise a case with Polycom support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

End Customers are unable to open a ticket directly with Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[notonlyeveryone]

I have follow-up question - is there a version for macos by any chance?

Thank you!

[SteffenBaierUK]

Hello @notonlyeveryone

no we do not to my knowledge.

Best Regards

Steffen Baier