Setting VLAN's and IP560 phones

Anonymous · ‎05-13-2013

I am new to the VOIP technology and would appreciate some help.

We are using 8x8 as our service provider and I jsut purchased over 200 IP560 phones.

We are trying to connect them thru the same ethernet cable that our PC's are using.

I have Cisco 3560 and SG500 POE switches.

I am using DHCP from a Win 2003 server for my PC addressing.

I need the IP phones to pick up a different range of addresses and a different VLAN.

I want them to do it thur DHCP so i do not have to configure each one. If I can manually set the phones to VLAN 3 then they should pick up the correct DHCP IP address.

I ahve read thru numerous post about manually configuring the VLAN but it makes no sense.

When I go to the DHCP menu on the phone and set it to custom I can picj teh VLAN ID Opt to be 128 or 254.

The next line says Option 60 format.

I do not see anywhere to actually put a VLAN ID.

I do not know if this is the best way to do this.

I was also looking at if I could set up a scope with an option for the phones on the server but could not determine how to do that.

Any help would be approeciated.

Thanks.

SteffenBaierUK · ‎05-13-2013

Hello Dogten,

welcome to the Polycom Community.

The UCS 4.0.1 Admin Guide list's and explains this in detail from page 366 onwards.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎05-13-2013

I have looked for the guide you recommended and cannot find it. I ahve searched using multiple criteria. I keep getting a web app developers guids that is 144 pages long and looks like it is for setting up a server. Can you post a link for this guide?

SteffenBaierUK · ‎05-13-2013

Hello Dogten,

The UCS 4.0.1 Admin Guide can for example be found => here <=

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎05-13-2013

If you want a separate voice VLAN it's easiest to set the VLAN up as such in the switch. Using LLDP (or maybe CDP on Cisco) it will automatically configure itself.

We use HP switches and it's as simple as specifying the "voice" command inside VLAN configuration. I believe Cisco has a similar command.

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