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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Everyone,

I'm trying to test the STIR/SHAKEN feature on a VVX201 phone, so far no luck i just receive the callerID in the addition to the verstat tag, is there anything else that needs to be added in the addition to the below?

"reg.1.SIP.stirshaken.attestationName="verstat" reg.1.SIP.stirshaken.attestationValue="TN-VALIDATION-PASSED,NO-TN-VALIDATION,TN-VALIDATION-FAILED" reg.1.SIP.stirshaken.verstatFailed="TN-VALIDATION-FAILED" reg.1.SIP.stirshaken.verstatNotAvailable="NO-TN-VALIDATION" reg.1.SIP.stirshaken.verstatPassed="TN-VALIDATION-PASSED" reg.1.SIP.stirshakenCallerVerification.enabled="1""

is there any way to check if the feature is active?

 

The phone is on the following software version:

UC Software Version 6.4.0.11527
Updater Version 6.4.0.8604

 

Best regards,

4 REPLIES 4
HP Recommended

Hello @JohnMu ,

 

Welcome to the Poly Community.


A good test is always to check the backup of a phone to see if it has accepted the configuration either imported or provisioned by a server.

 

In addition, the service provider or SIP server used must support the feature.

 

The next step would then be to check the logs. This is outside the scope for me within the community and would need to come into support. Other volunteers are welcome to comment.

 

Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > Trio 8300 & VVX after 5.5.0 = 1000

Settings > Logging > Module Log Level Limits > SIP > Debug

 

For more details check the admin guide or >here<

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi @SteffenBaierUK,

 

Thank you for your reply.

I've done the debug part, nothing in the logs that might refer to an error in the configuration.

As for the Service provider support I've tried sending the verstat value in the From header and the P-ID header with no luck, how the Polycom displays the verification part? i haven't found anything in the user guide or the admin one

 

Best regards,

HP Recommended

Hello @JohnMu ,

 

I believe we check the FROM or SIP PAI headers for the verstat value as shown >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi @SteffenBaierUK

 

Thank you for the link, that did the job!

 

one think to say the implementation seems a little bit off as the tag is after the ">", from the link you posted which worked

 

P-Asserted-Identity: "Cullen Jennings" <sip:555555555@example.com>;verstat=TN-Validation-Passed

the header should be:

P-Asserted-Identity: "Cullen Jennings" <sip:555555555;verstat=TN-Validation-Passed@example.com>

 

Best regards,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.