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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello everyone,

 

We are very excited to announce the availability of most awaited Polycom® UC Software 5.2.0,  associated utilities and documents on the Polycom Product Support web pages (http://support.polycom.com) for download.

 

UC Software 5.2.0 is a Major release which supports VVX Business media phones and SoundStructure VoIP Interface,

 

Major Features include Improved Genband Interoperability on VVX Business media phones, BLF Refactoring, Software file size reduction, Intercom and many other critical field fixes.

 

For Full list of Features and fixes please have a look at the Release Notes.

 

Polycom UC Software 5.2.0 offers support for the following endpoint platforms:

 

  • VVX® 300/310 business media phone
  • VVX® 400/410 business media phone
  • VVX® 500 business media phone
  • VVX® 600 business media phone
  • VVX® 1500 business media phone
  • Polycom® SoundStructure® VOIP Interface

This release also provides support for the following VVX accessories:

  • Polycom VVX® camera
  • Polycom VVX® Expansion Module

 

What is available now on web?

  • UC Software 5.2.0( Split & Combined)
  • UC Software 5.2.0 CAB files for upgrade through Lync server
  • Release Notes for 5.2.0 [PDF]
  • Administrators Guide 5.2.0 [PDF]
  • User Guide 5.2.0 [PDF]
  • OFFER OF SOURCE FOR OPEN SOURCE SOFTWARE [PDF]

 

 

How to download UCS 5.2.0 software, release notes & documents:

 

You can obtain the software and the related documentation from the supported phone model pages:

 

 

Software is also available on the Polycom Hosted server and Phone can be upgraded by using the phone’s web Interface.

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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