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‎10-24-2021 10:47 PM

HP Recommended

Hi there

I have a polycom trio 8800

Line 1 is registered to Skype for Buiness (this works fine) video calls etc.

I have imported the TrioMultipleLines.cfg which enabled Line 1, Line 2 & Line 3

I'm trying to register line 2 agiast the IP Office so we can use it for normal calls agiast the PBX but its failing to register.

 

 

 

2 REPLIES 2

‎10-25-2021 12:33 AM

HP Recommended

Hi @sufanapi,

 

We can't really help with the little information you gave us. Have a look here: 

 

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

 

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

 

 

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‎02-25-2022 07:41 AM

HP Recommended

Assuming  your IPO is configured correctly for SIP, you configured the LINE 2 correctly, and you have the appropriate 3rd Party SIP license,   use Avaya Monitor and filter on SIP traffic to see where it's failing.

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