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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-28-2013 04:39 PM

HP Recommended

Hello you guys,

 

I would like to do a factory reset on the Polycom 550 phone, but I do not have a password. What are my options for unlocking the phone or factory resetting the phone with a default pw 456

1 REPLY 1

‎01-28-2013 11:31 PM

HP Recommended

Hello Intermedia,

 

have a look at the VoIP FAQ post here:

 

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=

 

Above Post explains that Polycom does not disclose within the community how to reset the Password.

 

There are already multiple posts in regards to this within the VoIP section.

 

Please raise a ticket with Polycom support via your Polycom reseller.

 

I will close this post in order to avoid having to remove any un-authorized replies.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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